Cannot upload a logo for an Integration


Hey, sorry if support type issues should be logged somewhere else…

When pressing the Upload new logo button at the request receives a 404 response (from the same URL)


Dragging and dropping an image works, just not the Upload new logo button


@duncan3dc, it’s fine to report this here (or contact support if private data involved) :slight_smile: We’re unable to reproduce this - via the edit installation links available via Can you let us know if there are any errors in your browser? That might give us a better idea of what’s happening. Thanks!


The javascript console has this each time I click on Upload new logo

The connection to wss://–477bd368c41903ac595a35b78b9fee3c4ae068c0 was interrupted while the page was loading.

Not sure that helps?


Thanks, @duncan3dc. I was able to observe the problem, but it seems to happen rarely and randomly. We’re investigating this internally, but was just wondering if it happens randomly for you as well or does it happen every time? Also, which browser and version are you using?


It’s happening consistently for me, I’ve tried about 10-15 times since I logged the issue and have received the 404 every time.

I’m on Firefox 49:
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0


Ahhh, that helps – I see it in Firefox every time as well. Thanks, @duncan3dc !


Hi @duncan3dc

We just pushed a fix which should solve your bug!

Please let me know if you have any issues.